These terms govern your use of the information service provided by Japan Onsen Guide (“the Site”). By viewing or using the Site you agree to the conditions below. If you do not agree, please stop using the Site.
1. Nature of the service
The Site is a free information resource about hot springs, day-bathing facilities and spas across Japan, published in four languages. The operator is not a travel agent, booking intermediary or representative of any facility, and is not a party to any reservation or sale.
Accommodation and ticket bookings are concluded between you and the linked partner (Trip.com) on that partner’s website; payment, cancellation, refunds and disputes are governed by the partner’s terms.
2. Accuracy and limits of the information
Prices, opening hours, closing days, tattoo policies and access details reflect the “verified” date shown on each page and may change without notice. Temporary closures, price revisions, seasonal operation, renovation work and natural disasters are not reflected in real time.
The operator does not warrant the accuracy, completeness or currency of the information. Always confirm the latest details on the facility’s official website or by phone before visiting. Our research method and update criteria are described on the Data Accuracy page.
3. Bathing at your own risk
Bathing in hot springs can be hazardous depending on your constitution, health, alcohol consumption and the weather. Refrain from bathing, or consult a doctor first, if you have a cardiovascular condition, are pregnant or elderly, have been drinking, or have just eaten.
You are responsible for following each facility’s rules (tattoos, bringing towels, tying up hair, no photography, quiet, etc.). Our tattoo labels are guidance only and do not guarantee admission.
Mixed baths, wild open-air pools, riverside and beach springs may be unattended. The operator accepts no liability for accidents occurring during use.
4. Intellectual property
Copyright in the Site’s text, data structure, classification scheme, design and images belongs to the operator. Facility names, place names and trademarks belong to their respective owners.
Reproducing, republishing, distributing, translating, compiling into a database or using the Site’s content as AI training data beyond private use or fair quotation requires prior written consent. Partial quotation with attribution and a link is welcome.
Facility images on the Site are AI-generated impressions inspired by the real appearance of each place; they are not photographs of the facilities, and each image is labelled accordingly.
5. Linking
You may link to the Site freely without prior notice. Framing the Site or presenting its content as your own is prohibited.
Links from the Site to external websites are provided for convenience only. The operator is not responsible for the content, safety or data practices of linked sites.
6. Affiliate links and advertising
The Site contains affiliate links and advertisements through which the operator may earn commission. Commission never affects the price you pay, nor the ranking or evaluation of any facility. See the Affiliate Disclosure page for details.
7. Prohibited conduct
(1) Bulk automated collection (scraping) that burdens our servers; (2) unauthorised commercial use of the Site’s content; (3) impersonating the Site or defaming the operator, facilities or third parties; (4) any act contrary to law or public order. We may block access or take other necessary measures in case of violation.
8. Disclaimer of liability
Except in cases of intent or gross negligence, the operator is not liable for loss arising from reliance on the Site’s information (travel costs, wasted journeys, cancellation fees, health problems, etc.), from use of external sites, or from interruption, malfunction or data errors of the service.
Where mandatory consumer-protection law applies, liability that cannot be excluded under that law is unaffected by this clause.
9. Changes to and suspension of the service
The operator may add, change or remove content, or suspend or terminate all or part of the service, without prior notice.
10. Correction requests
Please report errors, closures or rights infringements to [email protected] After verification we normally update the page or reply within 2–3 business days. Requests from facility operators themselves are handled with priority.
11. Governing law and jurisdiction
These terms are governed by the laws of Japan. The Tokyo District Court has exclusive jurisdiction in the first instance over disputes relating to the Site, except where consumer-protection law grants jurisdiction to the courts of your place of residence.
12. Amendments
These terms may be amended as necessary; the amended terms take effect when posted on this page. Material changes are indicated by an updated revision date.
Last revised: 2026-09-25